The biggest limitation has been data throttling. Throttling is the practice of reducing your data speeds after you hit a certain threshold of data used in a month or during times of congestion.
It's been a fixture of cell service plans for years—even on so-called unlimited plans. But for , two of the big three cellular companies ditched throttling on their highest-paid tiers. All three companies also include 5G data access to all their unlimited plans now. Check out our guide to cheap phone plans if you don't want unlimited data.
Details of some plans, such as allotments of 5G data and Wi-Fi hot spot data, have changed. Subscriptions help fund the work we do every day. If you buy something using links in our stories, we may earn a commission. This helps support our journalism. Learn more. It has three unlimited plans: Essentials, Magenta, and Magenta Max.
In the past few years, T-Mobile has won speed and coverage awards from OpenSignal and other companies that monitor service quality. Essentials is the basic, best choice for most people with big families. The Magenta Max plan offers 40 GB of hotspot data and is a good value if you tend to use more than 50 GB of data a month and hate being throttled, or if you plan to travel abroad a lot, since it also includes international data.
Those aged plus can also subscribe for discounts on any of the three tiers. The Essentials and Magenta plans will not throttle back your data speeds until you've used 50 gigabytes or gigabytes of LTE data, respectively, which is quite a lot. On the Magenta plans, you get unlimited in-flight Wi-Fi and texting on flights with Gogo. Let our expert team help you submit an official legal claim against T-Mobile for free. Data throttling is a way that cell phone carriers and internet providers slow down the speeds you receive on your phone or through different devices.
This can be very disconcerting for T-Mobile customers who pay for an unlimited plan or have a specific kpbs speed through their Hotspot data. Data throttling and deprioritization are two terms that technically mean the same thing but applied to two different situations. Data throttling is when you passed a threshold for your data usage. If you have a T-Mobile plan with a data cap, and you go over that monthly cap, they will throttle your data until the next billing cycle.
However, deprioritization, when your speed is slowed down significantly, can happen to anyone even those with unlimited plans. This is when you are literally deprioritized or no longer a priority. A lot of the major telecom companies share towers so you might be in a busy area using a T-Mobile tower but then your cell phone pings to a Verizon tower.
When you are using the Verizon tower, since you are a T-Mobile customer, they deprioritize your speed and throttle your data until you ping back to a T-Mobile tower. There is no warning for this even for people who have an unlimited T-Mobile plan, it happens without you knowing, and it can happen at any time. You can run an internet speed test , and then use a VPN to change your location and run the same internet speed test again. If they are throttling your data, when you use the VPN you should see a significantly higher speed.
This is good information to have if you need to reach out to customer service and address the issue. The same type of test can be run on your mobile device if you do a speed test for your phone. Unfortunately, your T-Mobile contract does not have any words like data throttling or deprioritization. This can make it very confusing for consumers and very frustrating for those who pay for unlimited plans.
As is the case with all cell phone providers, T-Mobile does not actually provide unlimited data. Unlimited data simply means there are no overage charges or data caps within your plan but they still reserve the right to deprioritize or throttle your data. Deprioritization takes place whenever there is congestion at a given Tower but, T-Mobile sales to explain what this congestion really means.
They also stipulate that if you pay for a specific amount of data rather than an unlimited plan, they can throttle or do you prioritize your data once you reach the amount for which you pay in a given billing cycle. They send text messages about reaching data limits so that customers are not caught off guard.
T-Mobile is not very clear about what the speeds will be when data throttling or deprioritization is applied. By choosing I Accept , you consent to our use of cookies and other tracking technologies.
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